Merchant Risk Monitoring

Be on top of your merchants' activities and
stay in control of your risk exposure

The challenges of eCommerce

In the boundless world of the internet, eCommerce and Mobile Payments allow merchants to grow at a rate that is not restricted by retail floor space, open storefronts 24/7 and serve international customers who are just a click away. For acquirers and payment facilitators, managing the various business risks presents a unique set of challenges. Know Your Customer (KYC) checks on a rapidly expanding portfolio becomes resource intensive for acquirers. Risk assessments become increasingly complex as savvy criminals create well-developed web fronts to mask high risk activities.

Make more informed business decisions

One Sentry actively monitors merchants for early indicators of high risk merchant activity and fraud, at merchant on-boarding stage and on an ongoing basis. This allows you to recognise fluctuations in merchant risk levels, and proactively make adjustments to control your risk exposure.

One Sentry monitors merchant web and social media platforms, allowing you to gain control of:
Compliance with local regulations in relation to pharmaceuticals, e-cigarettes, gambling, and so on
Compliance with payment network brand protection programs such as GBPP or BRAM
Chargeback exposure due to non-delivery, or deceptive marketing practices
Merchant fraud such as transaction laundering

Stay on top of your merchants’ product and service offerings

One Sentry’s intelligent web heuristic scanner scores merchant websites for traits that are indicative of risky merchant behaviour such as pornography, illegal goods or deceptive marketing practices.


Predict chargebacks by knowing what consumers think of your merchants

Using natural language processing, One Sentry identifies negative customer sentiment towards your merchants - an indicator of potential chargeback risks. This allows you to take proactive measures to mitigate potential chargeback exposure.

Put a stop to transaction laundering

The anti-merchant aggregation module identifies if your merchant is processing transactions on behalf of other merchants, who you have not underwritten and may be selling prohibited goods or services.

A single platform for all of your merchant on-boarding and monitoring needs