2017 – accelerated learnings for a stellar startup year

Spending a good number of years in large corporations in both technical and client facing roles, I thought I had seen it all and I could handle any challenges thrown at me.

Startups should be a walk in the park right?

2017 proved that I was wrong on both fronts. I had not seen it all. And I certainly didn’t have the answers to everything at my fingertips. As a company, we had to respond rapidly to solve to people, process and technology challenges. From project delays to talent acquisition to HR issues, we saw it all this year.

I had to learn to juggle. Prioritize in a heartbeat. Learned new subjects. Figured ways to make things better.. and more importantly, faster. I personally had to overcome my fear of failure that life throws at us every now and then.

As challenging as 2017 was, it was by any measure a stellar year that any young startup could have wished for. Our client list multiplied, our technology leapfrogged, we filed multiple patents, expanded overseas and most importantly, grew a core team of bright, passionate and determined individuals who are looking to make their mark in reshaping ePayments.

Einstein once said: “It’s not that I’m smart, it’s just that I stay with problems longer”. While I’m very certain that Mr. Albert was being humble when he said it about himself, he was spot on with regards to solving real problems. There isn’t any shortcuts in life and we have to be steadfast, resourceful and patient.

There’s a lot of work that needs to be done in our quest to make ePayments smarter, faster and safer. We will have to continue to put our heart and soul into making our products better and ultimately make our clients successful in their payments business.

The road to success isn’t always straight or paved. What I’m certain however, is that we will look back to 2017 as the year that thought us how to scale as a startup and the year that laid the foundation required to be a uniroach.

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02 Jan / 2018

Laptops and Flipflops

As one of the remaining two kampongs in Singapore, the island of Pulau Ubin is just a 15-minute boat ride away from the mainland. Whether you’re a nature lover or thrill seeker, the island is bursting with hidden treasures just waiting to be uncovered – from the abundant wildlife to mountainous bike trails and the steep, rocky Puaka Hill.

At the start of December 2017, a team of Jewel Paymentech employees took a break from the daily grind to tackle an island looping cycling challenge. By immersing themselves in this unique environment, they were able to gather new perspectives and refresh their inspiration for innovation.

Team Photo

Team Photo

Back to the nature

Cycling – Back to the nature

Motivating our employees to be the best versions of themselves is one of our top priorities. We know that our employees naturally feed from each others knowledge, grow their skills and inspire those around them. By taking the team away from the office for brainstorming sessions we’ve found that we’ve been able to:

  • Gain a fresh perspective – A change of scenery can make a huge difference when brainstorming new ideas – a new place can refresh the mind.
  • Create a networking dynamic – People who wouldn’t normally have the opportunity to work together can productively collaborate.  
  • Cultivate a bonding experience – Being away from the office environment is a shared experience that creates a stronger team.

The thoughts, ideas and opinions of our teams are what makes Jewel Paymentech tick, which is why we strive to create as many opportunities for our people to share their point of view, completely unfiltered. Our journey to Pulau Ubin created the opportunity to come together in a more relaxed environment, so we could get to know each other beyond our job titles.

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19 Dec / 2017

Shedding a light on the world of a developer

Today, most of us would find it hard to go an extended period of time without interacting with technology of some description. And who could blame us when we have apps that let us control the temperature of our homes and cameras that connect us with every corner of the world?

Technology today is designed to make our lives easier but it also helps to make sure that the environmental footprint that we leave behind is a little bit smaller. It’s wonderful to know that we’re able to create something completely new that makes a positive difference to the people, and world, around us.

And that’s usually where we stop thinking. We use the tech, enjoy how easy it makes our lives and occasionally even take a moment to marvel at its benefits, but how many of us can honestly say that we’ve taken the time to stop and think about where that technology came from?

Dalia Daud is a Full Stack Developer for Jewel Paymentech, a business with a mission to continuously develop software that ensures the security of banks and electronic payments. It’s the creative minds of people like Dalia that find new and innovative ways to revolutionise merchant risk management – because, let’s face it, none of us want to ditch electronic payments and go back to carrying cash.

We spoke to Dalia to find out more about her work, and understand what attracted her to the developer world in the first place.

Developers are the geniuses behind our favourite computer programmes and operating systems – designing them to make our lives easier and more efficient.
Developer’s, such as Dalia, work to identify the crux of a problem, designing solutions and dictating how it should look and feel for the end user.

Not only are software developers responsible for outlining and creating the code and design for a program, but they also require excellent collaboration skills. Contrary to what’s commonly assumed, Dalia informed us that developers actually spend a lot of time teaming up with their peers and other programmers in order to create the best end solution possible.

What about the developer world appealed to you?
The ability to create something out of nothing, especially to the benefit of others, absolutely fascinates me! Researching and learning about a problem helps to ensure that the solutions we develop are the right solutions.

What’s the most important lesson you’ve learnt so far in your career?

It took me time to learn and accept that with every individual success comes a strain of failures. In order to achieve that final success, you need to learn from all the failures, uncover the whys and learn the best way to move forward. You need to be able to accept and expect this; otherwise, you’ll find yourself stuck in the mud.

What advice would you give a fellow developer at the start of their career?
If you’re passionate about continuously learning and developing creative solutions to solve real-world problems, then give it your all! It’s not going to be easy, especially at the start, but it will be worth it.

Developers never stay still and are always evolving, moving towards the next big thing. For Dalia and thousands like her, it’s a creative playground that creates opportunities to make a difference to our lives.

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13 Dec / 2017